Big Expedia Fun

Made by victimsofexpedia.com . You can vote too.

EXPEDIA tried to scam me too but this is a different story : 

If you reach the entry in Wikipedia for “ “EXPEDIA” you will find (sometimes) a section about “customer Feedback” that says :
“As is common with large internet travel agencies, some customers have been unsatisfied with various aspects of Expedia.com products and services. Customer complaints include lost reservations, erroneous hotel accommodations, poor customer service, and failure to post negative reviews online at Expedia.com ……’

What is even more and more interesting is that someone in FLYERTALK (I put the thread there) apparently found out that “The netblock that the user who is removing the entry is posting from is owned by Expedia (. I’ve brought this up on the article’s talk page.” . He or she put a note in Wikipedia discussion :

“Anyone notice that 199.3.115.254 who keeps removing the customer service section is posting from Expedia.com SPRINTLINK (NET-199-3-115-0-1) 199.3.115.0 - 199.3.115.255
I’m not saying that the section necessarily belongs, but that removal of uncomplimentary items by someone from the company looks fishy. — Alanhwiki 21:10, 11 January 2007 (UTC)
Retrieved from ““http://en.wikipedia.org/wiki/Talk:Expedia”

After this incident, the customer sections remains there.

The big questions now are: “how many other companies have been doing the same”? How much can we trust wikipedia wehn we look for information about big companies”?

this is a new forum specially dedicated to help Tell ua your bad experience.

Enjoy it.

Making fun of EXPEDIA (after they tried to scam me 1254,54 U$D,   but failed)
The old  EXPEDIA’s slogan: - Don’t just scam, scam right.     
The new EXPEDIA’s slogan: Scam with confidence
 
EXPEDIA’s customer support team jokes (funny phrases to make fun of customers)
- Thanks for contacting EXPEDIA
- Your comments are important to us
- Someone in the appropriate department is working on your case
- Your case has been forwarded to me for further research
- I understand that there were some issues with regards ………….
- I am researching all the documentation and the fax that was sent to my department
 - I will contact you directly after completing my investigation
 - If you have any further questions or comments, please feel free to reply to this e-mail
- We regret that your experience using Expedia.com was not to your satisfaction.
 - Please be assured that the entire team at Expedia.com is dedicated to not only providing the most efficient, user friendly, and accurate travel application, but also to the highest standards of support for our members.
- As previously advised to you, this case is being handled by the appropriate department and will respond to you as soon as possible
- We appreciate your patience regarding this matter
 
EXPEDIA’s representative terms
Big deals………………….already booked
No extra fees ………….. No service
Nominal fee …………….. Outrageous charge
Cheap flight…………….overbooked flight, canceled flight, delayed flight,
Big saving……………………………Bait and switch scam
Dream vacation…………………… nightmare
Adventure……………………………..nightmare
Trip insurance………………………… limited coverage
Explore and discover……………….be at your own, extra expenses, hidden fees
Best price guarantee…………………… find the same flight, a the same day, the same airline,
EXPEDIA promise……………………………Scam
Hassle free hurricane promise……………..Scam
Package protection plan ……………………Scam
0.01 U$D room/night……………………….Bait and switch scam
All included…………………………. Hidden fee, no service,
Standard ……………………….substandard, low level
Online service …………………. Ignore customer
Our customer support team………………our con artists
Customer specialist ………………………con artist boss                                              
Click to order…………………………double click scam
Call us …………………………….wait hours on the phone
Beautiful hotel ………………………….false advertisement
External links ………………………………blame others, scam, false advertisement
Go with confidence ………………………. don’t be careful, will scam you better
Expedia’s terms and conditions ………………………Expedia’s tools to scam, abusive
Our partners…………………………………Our accomplices
Other restrictions apply……………Additional charges, more hidden fees, worse service
Our Competitors…………………………Other criminal organizations
EXPEDIA.COM……………………….EXPEDIA.CON, EXPEDIA.SCAM
EXPEDIA.ORG………………………..EXPEDIA.MOB
Our CEO…………………………………. The godfather
 

Read this BLOG about expedia spamming its customers

THey treid to scam me too.

I’ll use my scammer (EXPEDIA) as example. They tried really hard to scam me.

If you read the related pages you might be masochist if you decide to buy something from EXPEDIA. But, if you had already made that mistake and you have to complain to EXPEDIA about anything:

1) Never trust what an EXPEDIA agent, supervisor or customer advisor tell to you by phone. When you call EXPEDIA you will listen a voice telling that “for quality purposes, your call might be recorded”. This is a trick because you think that you are covered and that you might have a chance to use these recording in the future if you have to dispute something. The fact is that EXPEDIA will probably use those recording only if it is for EXPEDIA’s benefit. Otherwise they will tell you “We random record conversations” and you will not have any chance to prove what someone from EXPEDIA told to you by phone.

2) If you have a recording machine try to record the conversation by yourself. I know this is not useful because few people have this kind of devices. In addition, EXPEDIA will put you on hold for hours before they actually talk to you.

3) Ask confirmation by e-mail of anything EXPEDIA tells to you by phone. This is the only way you can have some document to fight at the legal level. Remember that most of the times the agents will tell you that they will send an e-mail to you but they are actually lying.

4) Never use the web-based e-mail system EXPEDIA provides in their “customer support” web page. You will not have any copy of the messages you sent to them by this system. Most of the times (if you are complaining about something) EXPEDIA will simply ignore your messages. More important, since you don’t have a copy of the message, EXPEDIA will probably deny receiving your messages.

5) Contact EXPEDIA from an e-mail address that allows you to keep a copy of the message you sent to them (like yahoo, gmail)

6) Always try to talk to a “customer specialist advisor”. This is the highest level you can reach at EXPEDIA. When you call for the first time an “agent or representative” will talk to you. According to my own experience, these agents or representative most of the times are not going to solve your problem and they will put you on hold for hours until you can talk to a “supervisor”. This second level is also non useful since “supervisors” have almost no authority and they will put you again on hold for hours until you talk to a “customer advisor specialist”. These specialist will try to do anything to keep your money. They will lie to you. They will deny information, they will tell you it is your fault . Even if you show to them evidence that EXPEDIA’s employees at the lower level made the mistake they will try to keep your money and they will tell you that “that is all EXPEDIA can do for you”. In the best cases, they will reimburse part of the money they charged in your credit card (meaning EXPEDIA will try to steal the rest). They will give you a “coupon” (meaning that you have to spend more money using EXPEDIA if you want to use this coupon. Finally, if you still complain they will ignore you.

6) EXPEDIA most of the times will ignore you when you complain. Here is when you realize EXPEDIA is ‘”cheating” you.

If EXPEDIA is cheating you or is trying to cheat you:
1) If the service was paid by a credit card, ask your credit card company to fight for you. It works!!! I recovered the full amount of a ticket (1,254.96 U$D) EXPEDIA tried to steal from me. This is probably the only way you can recover money from EXPEDIA without hiring a lawyer. Most credit card are powerful enough to recover money from bad companies because they prefer to keep customers and not be part of a fraud scheme. They know they can be sued by the cardholder if they are found to be part of a fraud scheme.

YOu can use it for other scammers too. I’ll use my scammer (EXPEDIA) as example. They tried really hard to scam me.

If you read the related pages you might be masochist if you decide to buy something from EXPEDIA. But, if you had already made that mistake and you have to complain to EXPEDIA about anything:

1) Never trust what an EXPEDIA agent, supervisor or customer advisor tell to you by phone. When you call EXPEDIA you will listen a voice telling that “for quality purposes, your call might be recorded”. This is a trick because you think that you are covered and that you might have a chance to use these recording in the future if you have to dispute something. The fact is that EXPEDIA will probably use those recording only if it is for EXPEDIA’s benefit. Otherwise they will tell you “We random record conversations” and you will not have any chance to prove what someone from EXPEDIA told to you by phone.

2) If you have a recording machine try to record the conversation by yourself. I know this is not useful because few people have this kind of devices. In addition, EXPEDIA will put you on hold for hours before they actually talk to you.

3) Ask confirmation by e-mail of anything EXPEDIA tells to you by phone. This is the only way you can have some document to fight at the legal level. Remember that most of the times the agents will tell you that they will send an e-mail to you but they are actually lying.

4) Never use the web-based e-mail system EXPEDIA provides in their “customer support” web page. You will not have any copy of the messages you sent to them by this system. Most of the times (if you are complaining about something) EXPEDIA will simply ignore your messages. More important, since you don’t have a copy of the message, EXPEDIA will probably deny receiving your messages.

5) Contact EXPEDIA from an e-mail address that allows you to keep a copy of the message you sent to them (like yahoo, gmail)

6) Always try to talk to a “customer specialist advisor”. This is the highest level you can reach at EXPEDIA. When you call for the first time an “agent or representative” will talk to you. According to my own experience, these agents or representative most of the times are not going to solve your problem and they will put you on hold for hours until you can talk to a “supervisor”. This second level is also non useful since “supervisors” have almost no authority and they will put you again on hold for hours until you talk to a “customer advisor specialist”. These specialist will try to do anything to keep your money. They will lie to you. They will deny information, they will tell you it is your fault . Even if you show to them evidence that EXPEDIA’s employees at the lower level made the mistake they will try to keep your money and they will tell you that “that is all EXPEDIA can do for you”. In the best cases, they will reimburse part of the money they charged in your credit card (meaning EXPEDIA will try to steal the rest). They will give you a “coupon” (meaning that you have to spend more money using EXPEDIA if you want to use this coupon. Finally, if you still complain they will ignore you.

6) EXPEDIA most of the times will ignore you when you complain. Here is when you realize EXPEDIA is ‘”cheating” you.

If EXPEDIA is cheating you or is trying to cheat you:
1) If the service was paid by a credit card, ask your credit card company to fight for you. It works!!! I recovered the full amount of a ticket (1,254.96 U$D) EXPEDIA tried to steal from me. This is probably the only way you can recover money from EXPEDIA without hiring a lawyer. Most credit card are powerful enough to recover money from bad companies because they prefer to keep customers and not be part of a fraud scheme. They know they can be sued by the cardholder if they are found to be part of a fraud scheme.

YOu can use it for other scammers too. I’ll use my scammer (EXPEDIA) as example. They tried really hard to scam me.

If you read the related pages you might be masochist if you decide to buy something from EXPEDIA. But, if you had already made that mistake and you have to complain to EXPEDIA about anything:

1) Never trust what an EXPEDIA agent, supervisor or customer advisor tell to you by phone. When you call EXPEDIA you will listen a voice telling that “for quality purposes, your call might be recorded”. This is a trick because you think that you are covered and that you might have a chance to use these recording in the future if you have to dispute something. The fact is that EXPEDIA will probably use those recording only if it is for EXPEDIA’s benefit. Otherwise they will tell you “We random record conversations” and you will not have any chance to prove what someone from EXPEDIA told to you by phone.

2) If you have a recording machine try to record the conversation by yourself. I know this is not useful because few people have this kind of devices. In addition, EXPEDIA will put you on hold for hours before they actually talk to you.

3) Ask confirmation by e-mail of anything EXPEDIA tells to you by phone. This is the only way you can have some document to fight at the legal level. Remember that most of the times the agents will tell you that they will send an e-mail to you but they are actually lying.

4) Never use the web-based e-mail system EXPEDIA provides in their “customer support” web page. You will not have any copy of the messages you sent to them by this system. Most of the times (if you are complaining about something) EXPEDIA will simply ignore your messages. More important, since you don’t have a copy of the message, EXPEDIA will probably deny receiving your messages.

5) Contact EXPEDIA from an e-mail address that allows you to keep a copy of the message you sent to them (like yahoo, gmail)

6) Always try to talk to a “customer specialist advisor”. This is the highest level you can reach at EXPEDIA. When you call for the first time an “agent or representative” will talk to you. According to my own experience, these agents or representative most of the times are not going to solve your problem and they will put you on hold for hours until you can talk to a “supervisor”. This second level is also non useful since “supervisors” have almost no authority and they will put you again on hold for hours until you talk to a “customer advisor specialist”. These specialist will try to do anything to keep your money. They will lie to you. They will deny information, they will tell you it is your fault . Even if you show to them evidence that EXPEDIA’s employees at the lower level made the mistake they will try to keep your money and they will tell you that “that is all EXPEDIA can do for you”. In the best cases, they will reimburse part of the money they charged in your credit card (meaning EXPEDIA will try to steal the rest). They will give you a “coupon” (meaning that you have to spend more money using EXPEDIA if you want to use this coupon. Finally, if you still complain they will ignore you.

6) EXPEDIA most of the times will ignore you when you complain. Here is when you realize EXPEDIA is ‘”cheating” you.

If EXPEDIA is cheating you or is trying to cheat you:
1) If the service was paid by a credit card, ask your credit card company to fight for you. It works!!! I recovered the full amount of a ticket (1,254.96 U$D) EXPEDIA tried to steal from me. This is probably the only way you can recover money from EXPEDIA without hiring a lawyer. Most credit card are powerful enough to recover money from bad companies because they prefer to keep customers and not be part of a fraud scheme. They know they can be sued by the cardholder if they are found to be part of a fraud scheme.

YOu can use it for other scammers too. I’ll use my scammer (EXPEDIA) as example. They tried really hard to scam me.

If you read the related pages you might be masochist if you decide to buy something from EXPEDIA. But, if you had already made that mistake and you have to complain to EXPEDIA about anything:

1) Never trust what an EXPEDIA agent, supervisor or customer advisor tell to you by phone. When you call EXPEDIA you will listen a voice telling that “for quality purposes, your call might be recorded”. This is a trick because you think that you are covered and that you might have a chance to use these recording in the future if you have to dispute something. The fact is that EXPEDIA will probably use those recording only if it is for EXPEDIA’s benefit. Otherwise they will tell you “We random record conversations” and you will not have any chance to prove what someone from EXPEDIA told to you by phone.

2) If you have a recording machine try to record the conversation by yourself. I know this is not useful because few people have this kind of devices. In addition, EXPEDIA will put you on hold for hours before they actually talk to you.

3) Ask confirmation by e-mail of anything EXPEDIA tells to you by phone. This is the only way you can have some document to fight at the legal level. Remember that most of the times the agents will tell you that they will send an e-mail to you but they are actually lying.

4) Never use the web-based e-mail system EXPEDIA provides in their “customer support” web page. You will not have any copy of the messages you sent to them by this system. Most of the times (if you are complaining about something) EXPEDIA will simply ignore your messages. More important, since you don’t have a copy of the message, EXPEDIA will probably deny receiving your messages.

5) Contact EXPEDIA from an e-mail address that allows you to keep a copy of the message you sent to them (like yahoo, gmail)

6) Always try to talk to a “customer specialist advisor”. This is the highest level you can reach at EXPEDIA. When you call for the first time an “agent or representative” will talk to you. According to my own experience, these agents or representative most of the times are not going to solve your problem and they will put you on hold for hours until you can talk to a “supervisor”. This second level is also non useful since “supervisors” have almost no authority and they will put you again on hold for hours until you talk to a “customer advisor specialist”. These specialist will try to do anything to keep your money. They will lie to you. They will deny information, they will tell you it is your fault . Even if you show to them evidence that EXPEDIA’s employees at the lower level made the mistake they will try to keep your money and they will tell you that “that is all EXPEDIA can do for you”. In the best cases, they will reimburse part of the money they charged in your credit card (meaning EXPEDIA will try to steal the rest). They will give you a “coupon” (meaning that you have to spend more money using EXPEDIA if you want to use this coupon. Finally, if you still complain they will ignore you.

6) EXPEDIA most of the times will ignore you when you complain. Here is when you realize EXPEDIA is ‘”cheating” you.

If EXPEDIA is cheating you or is trying to cheat you:
1) If the service was paid by a credit card, ask your credit card company to fight for you. It works!!! I recovered the full amount of a ticket (1,254.96 U$D) EXPEDIA tried to steal from me. This is probably the only way you can recover money from EXPEDIA without hiring a lawyer. Most credit card are powerful enough to recover money from bad companies because they prefer to keep customers and not be part of a fraud scheme. They know they can be sued by the cardholder if they are found to be part of a fraud scheme.