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Big Expedia Fun » 2008 » February

Archive for February, 2008

Job Position : scammer

Tuesday, February 26th, 2008

Job Position : scammer

 

Organization: International Scammers Association a.k.a Internacional Association of scammers a.k.a International scammers Society

 

Our organization was created as a response to the emerging threat of websites that alert people about scam (e.g.  www.victimsofexpedia.com )

 

Our organization is looking for highly motivated scammers to fill several positions  in our Society. Previous experiences in phishing, theft identity, bait and switch scams are required.  Previous experiences working at top scam companies (like WWW.EXPIDIA.SCAM) are a plus: if you were there as part of their customer support team you have probably received training in the art of lies and scam. If you were supervisor or a customer advisory specialist you surely qualify for one of our highest position in our Society. If you were a CEO, you are overqualified.

 

Salary: commensurable with experience (meaning you earn as much as you can scam)

 

Don’t miss our meeting in Lagos, Nigeria.

 

http://www.victimsofexpedia.com/pixs/ims.bmp

 

 

 

 

 

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Entire section removed from EXPEDIA article in wikipedia

Tuesday, February 26th, 2008

 

This section was removed from Wikipedia

 

Business methods
Most of Expedia’s revenue comes from not refunding flights cancelled by the airlines, “forgetting” to book hotels and flights, letting customers hang on the phone for hours till they give up, etc. [5]customeraffairs.com”

 

See the original version

http://en.wikipedia.org/w/index.php?title=Expedia&oldid=190471983

 

and compare with the current version that makes EXPEDIA look as altar boys:

 

 

http://en.wikipedia.org/wiki/Expedia

 

 

Who is deleting these negative comments from Wikipedia?

 

 

Expedia is indeed a big scam. Read hundreds of complaints at: http://www.expedianews.com

 

 


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Avoid travel scam. Learn the dirty tricks from travel sites used to scam people.

Tuesday, February 26th, 2008

 Some “legitimate online travel agencies (OTAs)”, besides running their legitimate business, are running a scam.
I’ll explain the scam using as example: TRAVEL.SCAM (a ficticious OTA). For a real case read this: 
http://www.victimsofexpedia.com/mycase.htm
How does it work? The mechanism of the scam is complex, involving poor customer support, lies, ignoring customers complaints, use of “web based” e-mail system, use of “automated message”, “fine prints” and “term and conditions” and “separate terms and conditions”.
 
At a first glance there is nothing illegal but the way they use all that is to scam customers.
 
1)TRAVEL.SCAM will charge your credit card for whatever you book (hotel, flights, vacation package, trip insurance), then you are on your own. Is something happens, (canceled flights, loss of your ticket -even if they are responsible for the loss-) they don’t take responsibility. So, far this is legal. Where is the scam? In some cases, TRAVEL.SCAM will fail to provide the service you paid for but they will do anything to keep the money they charged in your credit card. They use a lot of tricks to do that:
 
2) Poor customer support: This is very typical. There are plenty of examples of customers that try to contact the customer support team but are put on hold for hours before talking to a real person. Once you are able to talk to someone, you have to give him/her a number (itinerary or booking number) and explain you case. They will tell you that they are going to solve your problem and they are going to contact you. Most of the time they never call you (lies) you will have to call again. Again you will have to spend time giving your number (itinerary or booking number) and explain you case.
 
3) Some OTA uses a “web based” e-mail system. This sounds great, once you are logged in your account you just need to “click” a button and a new window appears showing a box where you can write to TRAVEL.SCAM. It looks very friendly, you don’t need to type the e-mail address of the company, just write and submit your message. Where is the trick? You will not have a copy of the message you sent to them. Most of the time they will not answer you message (ignore customer) or will send you an “automated message” like this: ” Dear TRAVEL.SCAM customer We have forwarded your request to the appropriate department and you will receive a response from that department within 72 hours. If you have further questions, feel free to reply to this e-mail or contact TRAVEL.scam customer services at 1-800- WHO CARE -and reference case ID . You can also visit the TRAVEL.SCAM “Customer Support” page for more customer service information. Thank you for choosing TRAVEL.SCAM Sydney TRAVEL.SCAM Cuustomer Support Team Of course, most of the time nobody will take care of your case and you will have to call again and send new e-mails. Where is the trick? If you use a “web based” e-mail system to send a message to TRAVEL.SCAM they will later deny that. You will not have any proof that you were trying to contact them. Never use “web based” e-mail system.
 
4) Fine prints. This is typical, completely legal but abusive.
 
5) Terms and conditions. Again completely legal but abusive. Where is the trick? One of the most tricky point is something like this (called “governing law”) : “This agreement is governed by the laws of the State of Alaska , USA (for TRAVEL.SCAM). You hereby consent to the exclusive jurisdiction and venue of courts in Spring County, Alaska , USA, in all disputes arising out of or relating to the use of this Web site”. This means that if you want to dispute your case against TRAVEL.SCAM in a court room you have to do it in Alaska. If you live in NY it will be pretty expensive to do that. In most of the cases, you will decline and travel.SCAM will your money (in a tricky or fraudulent way).
All these tricks give online travel agencies the freedom to lie and scam people. They have the freedom to deny a service you paid for, they have the freedom to give you a room completely different from what you booked. They have the freedom to lose your ticket or not to arrange your trip. They will simply blame the hotel, the airline or someone else. They have to freedom to charge your credit card with fees. Believe me, they are using them. Even if you have proof that TRAVEL.SCAM failed to provide the service they will deny and try to keep your money unless you sue them in Alaska If you bought a “trip insurance” and you want to cancel your trip they will tell you that your insurance does not cover that. Even if they told you before by phone that it will. But you didn’t read the “fine prints” (more lies and “fine prints”. Even if you are right they will tell you the opposite. In this example, the TRAVEL.SCAM makes money by selling “trip insurances” that are useless because they will refuse to honor (even if you are right). Again, if you want to dispute in a court room be prepared to travel to Alaska (abusive “terms and conditions”). By using all these tricks they can charge “fees” for whatever they want, then is going to be difficult for you to recover the money they charged in your credit card. You will have to provide proof to your credit card company that it was TRAVEL.SCAM ’s fault and not yours to be reimbursed. In summary, TRAVEL.SCAM makes money in a legitimate way (as expected if you are lucky) and in a fraudulent way (by not providing the service you paid for) and by using all the tricks mentioned above to keep your money.
 

 

 

I’m not alone. Most of these people feel they were cheated by EXPEDIA in one way or another:
http://www.expedianews.com
 Be careful, you (or your friends and/or relatives) might be the next victim and/or lose thousand of dollars due to their unethical business practice.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

EXPEDIA -旅行的受害者-欺骗-诈欺-飞行--顾客服务-成交-假期-目的地-代码- E-问题-问题
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Opfer von EXPEDIA - Spielraum - Betrug - scam - Flug - Karte - Kundendienst - Abkommen - Ferien - Bestimmungsort - Code - E-Karte - Problem - Ausgabe
 victimes d’EXPEDIA - voyage - fraude - scam - vol - billet - service à la clientèle - affaire - vacances - destination - code - E-billet - problème - question
θύματα EXPEDIA - ταξίδι - απάτη - απάτη - πτήση - εισιτήριο - εξυπηρέτηση πελατών - διαπραγμάτευση - διακοπές - προορισμός - κώδικας - ε-εισιτήριο - πρόβλημα - ζήτημα
vittime di EXPEDIA - corsa - frode - scam - volo - biglietto - servizio di cliente - affare - vacanza - destinazione - codice - E-biglietto - problema - edizione
EXPEDIA -旅行-の犠牲者欺瞞-詐欺-飛行-切符-カスタマーサービス-取り引き-休暇-行先-コード- E切符-問題-問題
EXPEDIA - 여행 - 피해자 사기 - 사기 - 비행 - - 소비자 봉사 - 거래 - 휴가 - 목적지 - 부호 - E - 문제 - 문제점
vítimas de EXPEDIA - curso - fraud - scam - vôo - bilhete - serviço de cliente - negócio - férias - destino - código - E-bilhete - problema - edição
жертвы EXPEDIA - перемещения - очковтирательство - scam - полет - билет - предоставления услуг покупателю - дело - каникула - назначение - Кодий - E-билет - проблема - вопрос
 víctimas de EXPEDIA - viaje - recorrido - fraude - scam - vuelo - boleto - servicio de cliente - reparto - vacaciones - destinación - código - E-boleto - problema - edición  - Expedia trato de estafarme 1254.95 U$D
offer av EXPEDIA - resa - bedrägerit - scam - flyg - etikettera - kundtjänst - avtal - semestern - destination - kodifierar - E-etikettera - problem - utfärdar
 

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www.travelocity.com www.orbitz.com www.priceline.com www.bookit.com www.hotels.com www.cheapoair.com www.all-cheap-airfare.com  www.tripres.com www.travelworm.com www.bookinhotel.com www.hotels-net.net/ www.applevacations.com www.airgorilla.com/ www.go-today.com  www.funjet.com www.travelimpressions.com/ www.gate1travel.com/ www.oneclicktravel.com/ www.hotelkingdom.com/ www.bookairlinetickets.com
www.airlineconsolidator.com www.travelweb.com www.travelgrove.com www.hotelopia.com www.hotels-x.net www.bestvacationdeals.com/  www.triprewards.com www.cheaptickets.com www.internethotels.com  www.hotelhippo.com  All Inclusive: www.tntvacations.com/ www.kayak.com www.sidestep.com www.smartertravel.com http://farechase.yahoo.com/ www.lowfares.com www.bookingbuddy.com
www.bookingwiz.com www.qixo.com www.farecompare.com www.mobissimo.com www.travelsupermarket.com Air/Hotel: www.expedia.com
www.travelocity.com www.orbitz.com www.priceline.com www.bookit.com www.hotels.com www.cheapoair.com www.all-cheap-airfare.com
www.tripres.com www.travelworm.com www.bookinhotel.com www.hotels-net.net/ www.applevacations.com www.airgorilla.com/ www.go-today.com
www.funjet.com www.travelimpressions.com/ www.gate1travel.com/ www.oneclicktravel.com/ www.hotelkingdom.com/ www.bookairlinetickets.com
www.airlineconsolidator.com www.travelweb.com www.travelgrove.com www.hotelopia.com www.hotels-x.net www.bestvacationdeals.com/
www.triprewards.com www.cheaptickets.com www.internethotels.com  www.hotelhippo.com  All Inclusive: www.tntvacations.com/
www.all-inclusive.com/ www.allinclusiveoutlet.com/ www.allinclusive.bookit.com/ Cruises: www.cruisesonly.com www.vacationstogo.com
www.cruisecheap.com www.ecruises.com www.cheapcruises.com www.cruise.com www.discountcruises.com www.directlinecruises.com
www.gate1travel.com/cruises/ www.cruisedeals.com http://7blueseas.com/  Last-Minute Deals: http://airtravel.about.com/od/lastmi…nute_Deals.htm
www.lastminutetravel.com http://www.expedia.com/daily/deals/l…ls/default.asp http://last-minute.travelzoo.com/ www.11thhourvacations.com/
www.site59.com  Weekly Travel Deals: www.travelzoo.comh ttp://www.sidestep.com/deals/weekly/ www.travelfleamarket.com http://www.shermanstravel.com/top25/
http://www.washingtonpost.com/wp-srv…eals/index.htm  Unknown/Bidding For Travel www.priceline.com www.hotwire.com www.biddingfortravel.com
www.bidontravel.com www.skyauction.com  Hawaii:  www.hawaiiconnection.com http://travel-hawaii.com/ www.greathawaiivacations.com/ http://hawaiihotelsreservations.com/ http://hawaii.hotelclub.com/
www.blue-hawaii.com/ Las Vegas: www.vegas.com www.mylasvegasrooms.com  www.i4vegas.com www.lasvegas.com http://www.lasvegasleisureguide.com/…ls/c-tbfr3.htm
www.lasvegasdirect.com www.vegashotelspecial.com www.accessvegas.com www.vegasview.com www.cheapovegas.com Caribbean/Mexico:
www.cheapcaribbean.com www.changes.com www.stsvacations.com http://www.tropicaltravel.net/vacati…s/d/caribbean/ www.caribbeanvisitorcenter.com/
www.travelizone.com/ www.mexicovacations.com/ Florida/Orlando:  www.2000orlando-florida.com/ http://www.orlandoinfo.com/
http://orlando.hotelscorp.com/ www.floridahotels.dealsonhotels.com/ www.orlandoescape.com/ http://www.happydayskeywest.com/
http://www.floridavacationstore.com/ http://hotel-guides.us/florida/fl-hotels.html www.hotel-rates.com/us/florida/orlando/
www.mousesavers.com  Student/Hostel Travel: www.studentuniverse.com www.statravel.com www.ststravel.com www.smartertravel.com/student-travel/
http://studenttravel.about.com/ www.internationalstudent.com/travel/ www.flashbooking.com/index.do www.hostelworld.com www.hostelbookers.com
www.hostelsclub.com www.hostelscentral.com www.hostelmania.com www.hostelaccommodation.com/www.hostels.com
www.all-inclusive.com/ www.allinclusiveoutlet.com/ www.allinclusive.bookit.com/ Cruises: www.cruisesonly.com www.vacationstogo.com
www.cruisecheap.com www.ecruises.com www.cheapcruises.com www.cruise.com www.discountcruises.com www.directlinecruises.com
www.gate1travel.com/cruises/ www.cruisedeals.com http://7blueseas.com/  Last-Minute Deals: http://airtravel.about.com/od/lastmi…nute_Deals.htm
www.lastminutetravel.com http://www.expedia.com/daily/deals/l…ls/default.asp http://last-minute.travelzoo.com/ www.11thhourvacations.com/
www.site59.com  Weekly Travel Deals: www.travelzoo.comh ttp://www.sidestep.com/deals/weekly/ www.travelfleamarket.com http://www.shermanstravel.com/top25/
http://www.washingtonpost.com/wp-srv…eals/index.htm  Unknown/Bidding For Travel www.priceline.com www.hotwire.com www.biddingfortravel.com
www.bidontravel.com www.skyauction.com  Hawaii:  www.hawaiiconnection.com http://travel-hawaii.com/ www.greathawaiivacations.com/ http://hawaiihotelsreservations.com/ http://hawaii.hotelclub.com/
www.blue-hawaii.com/ Las Vegas: www.vegas.com www.mylasvegasrooms.com  www.i4vegas.com www.lasvegas.com http://www.lasvegasleisureguide.com/…ls/c-tbfr3.htm
www.lasvegasdirect.com www.vegashotelspecial.com www.accessvegas.com www.vegasview.com www.cheapovegas.com Caribbean/Mexico:
www.cheapcaribbean.com www.changes.com www.stsvacations.com http://www.tropicaltravel.net/vacati…s/d/caribbean/ www.caribbeanvisitorcenter.com/
www.travelizone.com/ www.mexicovacations.com/ Florida/Orlando:  www.2000orlando-florida.com/ http://www.orlandoinfo.com/
http://orlando.hotelscorp.com/ www.floridahotels.dealsonhotels.com/ www.orlandoescape.com/ http://www.happydayskeywest.com/
http://www.floridavacationstore.com/ http://hotel-guides.us/florida/fl-hotels.html www.hotel-rates.com/us/florida/orlando/
www.mousesavers.com  Student/Hostel Travel: www.studentuniverse.com www.statravel.com www.ststravel.com www.smartertravel.com/student-travel/
http://studenttravel.about.com/ www.internationalstudent.com/travel/ www.flashbooking.com/index.do www.hostelworld.com www.hostelbookers.com
www.hostelsclub.com www.hostelscentral.com www.hostelmania.com www.hostelaccommodation.com/www.hostels.com
 

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Como ganar mucho dinero.

Monday, February 25th, 2008

 

Este articulo es para estafadores.  

 Como usar el Modelo de Negocio de EXPEDIA.COM (Expedia Model of Business, EMOB). Este es uno de los fraudes más exitosos. Usted necesita crear una compañia que inicialmente sea legítima y luego usar trucos para que los productos o servicios que su cliente le compró no sean utilizados y usted se queda con el dinero que le cargó en su tarjeta de credito.

 

Es ideal para la industria de viajes y turismo. Por ejemplo, cree una agencia de viaje online (EJEMPLO TRAVEL.SCAM) y venda pasajes de aviones, cruceros, habitaciones en hoteles, paquetes turísticos, alquile autos y cualquier producto relacionado (seguros de viaje). Si usted se dedica a este negocio que inicialmente es legítimo podria llegar a ganar buen dinero en forma honrada. Pero para hacerse realmente multibillonario usted necesitara estafar a la gente. Lo que debe hacer, además de su negocio legítimo,  es estafar a un cierto numero de viajeros y evitar compensar a sus clientes por cualquier problema que el cliente sufra como consecuencia de su intento de estafa. Es decir que usted nunca perdera dinero y ganara mucho mediante estafa. Como lo logra?

1) Use “fine print” (letra chiquita) y terminos y condiciones que hagan dificil que el cliente le pueda reclamar algo. Por ejemplo use frases como: “El Cliente acepta que TRAVEL.SCAM  actúe como intermediario en nombre y representación de los Proveedores de Servicios. Bajo ninguna circunstancia TRAVEL.SCAM será responsable respecto de los Servicios que el Cliente haya reservado con uno o varios Proveedores de Servicios” Con estos terminos, usted se desligara de la mayor responsabilidad echandole la culpa a la aerolínea, hotel o compañia de autos

2) Amparese en la “Governing Law”. Haga que cuando cualquier cliente suyo le compre algo, automáticamente acepte que si ocurre cualquier problema y lo quiere llevar a jucio, el jucio de lleve a cabo especificamente en una corte en una ciudad que usted elija. Es imortante poner como condicion general: “Usted acepta que culaquier disputa sobre el uso de TRAVEL.SCAM website, sea en una corte bajo la Jusrisdiccion de del “King County”, Washington, USA” Por ejemplo, si usted estafó a un viajero (que vive en Orlando, Florida) y éste le quiere hacer juicio, como la contratar su servicio aceptó que cualquier juicio sea en una corte en el condado de King, Washington. La gran mayoria de estos clientes preferirán perder unos cientos o miles de dolares en vez de gastar otra fortuna en abogados en un juicio en una ciudad distante. GENIAL NO?

3) Busque cualquier excusa para que el servicio que el cliente compró no sea proporcionado. Por ejemplo, si vende un pasaje de avion, nunca le envie el pasaje o no arregle el viaje. Cuando el viajero llegue al aeropuerto se encontrará que no puede viajar. La aerolínea que supuestamente su cliente debia abordar le dirá que no tiene ninguna reserva a ese nombre. Use éste mismo truco para habitaciones en hoteles. Algunos pasajeros se encontrarán que al llegar al hotel que reservaron a través de su compañia, el conserje les dirá que no hay ninguna habitación a ese nombre. El viajero, probablemente cansado pagará la habitacion por segunda vez creyendo que su compania le devolverá el dinero. Cuando esta persona le reclame,  Usted simplemente negará cualquier error, o le dirá que el cliente cometio el error. Recuerde que como usted se ampara en la “governing law”, el cliente probablemente no le iniciará juicio y usted ganará unos pocos cientos de dolares.

3) Mienta. Entrene a un equipo de atención al cliente para que mienta a los clientes. Mejor si este equipo esta localizado en India o Filipinas.  Entrene estos representantes para que cuando alguien lo llama lo deje esperando en línea por horas. Si el cliente espera largo tiempo en linea y al hablar con alguno de sus representantes insiste en que su empresa cometio un error simplemente cuelgue. Cuando el cliente llame de nuevo, hablará con otro representante que le hará lo mismo. De esta forma, usted gana tiempo y en especial las preciosas 24 horas que necesita para no cumplir con el  “precio garantizado”  que su empresa falsamente promete (lea el punto 5).

Digale que su empresa “garantiza el precio mas barato”. “Use frases como: “La promesa de Travel.scam”, “Reserve con confidencia”.

4) Cuando cargue la tarjeta de crédito de su cliente hagalo en forma engañosa. Por ejemplo si su cliente gastó 1300 U$D, cargue la tarjeta de crédito como dos gastos. Uno como 1000 U$D  y otro como 300 U$D. Si su intento de estafarlo es 100% exitoso usted se puede quedar con 1300 U$D. En el caso de que usted sea forzado a reintegrarle el dinero a su víctima primero devuelvale 1000 U$D y quédese con la diferencia (300 U$D). En el peor  de  los caso, si Usted es forzado a devolverla la totalidad del dinero, usted ganará dinero de todas formas. Mediante estos trucos usted podra reintegrar el dinero 6-7 meses despues. En ese tiempo usted pude ganar dinero extra invirtiendo el dinero que fraudulentamente cargo en la tarjeta de credito (y que no es suyo) en paraísos fiscales y ganar en intereses. Haciendo esto a miles (o millones) de clientes usted puede ganar millones. No es GENIAL? Usted gana dinero aunque tenga que devolverle la totalidad a su cliente.

5) Promocione falsamente sus productos.

- Por ejemplo diga su servicio de atención al cliente trabaja para los viajeros. Que el viajero es el “numero uno” para su emrpesa. Que todos los mensajes de correo electronico serán contestados dentro de las 4 horas de recibido. Luego, cuando, alguno de sus clientes llame y o le envie un mensaje de correo electrónico y se queje de que su empresa no arregló su viaje, simplemente ignorelo.

- Promocione “bajo precio garantizado”. Diga que si su cliente encuentra “dentro de las 24 hrs” otro precio más bajo usted le devolverá la diferencia y además le dará un cupón de descuento por 50 U$D para futuras compras. Como usar este truco? Si alguien realmente encuentra algo más barato en otra compañia use la letra chica. En la letra chica debe decir ” el bajo precio garantizado es para un vuelo exactamente similar”. Busque la minima diferencia y ya esta. Otra forma de no cumplir con su promesa es simplemente entrene a sus representantes para que si alguien llama para reclamar el “bajo precio garantizado” cuelgue el telefono. Asi pasarán las 24 horas y cuando el cliente llame el otro dia simplemente será tarde.

 

Usando todos estos trucos su compañia pueder estafar a un numero ilimitado de viajeros. usted puede hacerse billonario en poco tiempo y además coimear a politicos para que nadie interfiera con su negocio.

Muy poca gente le hará juicio porque usted se amparará en la “governing law”.

6) Pague bloggers/spammers para que escriban y saturen la red con frases como

“Gracias a travel.scam encotré un pasaje muy barato para viajar a Paris”,

“El hotel que reservamos con travel.scam era muy bonito y el precio super, solo 49 U$D/noche”

“La gente de travel.scam fue muy amable y nos solucionó el problema que tuvimos cuando nuestro vuelo se demoro”

Pague tambien a reporteros que de tanto en tanto escriba articulos en medios de comunicación estimulando a la gente a usar empresas “reputables’ como travel.scam para rreglar sus vacaciones.

Estos mismos bloggers pueden en caso de que alguien diseñe un sito web para exponer su práctica fraudulenta (por ejemplo www.victimsoftravelsscam.com ) atacar ese sitio enviando cientos o miles de spam a fin de saturar ese sitio  y que poca gente lea que su empresa en realidad un fraude.

7) Como usted hará una fortuna, invierta parte de ese dinero en publicidad. Por ejemplo, usted podrá invertir cientos de millones publicitando en TV, diarios, revistas. Esto es necesario porque con el tiempo algún que otro cliente estafado por su empresa intentará exponerlo contactando a los medios de comunicacion. Pero como usted está invirtiendo unos cuanto millones en ellos. La  mayoría de los medio de comunicación no querrán perder esos millones y simplemente ignorarán a  su victima. Es decir que en cierta forma usted “comprará” los medios de comunicación más importantes para que nadie pueda enterarse de como usted estafa a la gente.

 

8) Pague a alguien para que limpie la internet de blogs y comentarios negativos a su empresa. Hay empresas que se dedican a esto. Si es necesario contrate una de estas empresas. Si es necesario, pague a lguien para que manipule lo que Wikipedia dice de su empresa. Si wikipedia menciona que hay “la gente se ha quejado de varios aspectos de su atencion al cliente” haga que estos aspectos negativos sean eliminados de Wikipedia. 

9) Echele la culpa al cliente  de cualquier error que haya ocurrido.

RIESGO de este tipo de fraude? Aparentemente ninguno. Como su empresa será una compania multibillonaria usted puede darse el lujo de figurar como uno de los CEOs más exitosos. Usted podrá codearse con CEOs de empresas realmente honradas (que realmente no estafan a la gente).  La gente lo admirará. Usted será elogiado. Vivirá “la vida loca”. Las Universidades más prestigiosas lo invitaran a dar conferencias. Su Empresa recibira premios como el Webbiy Award a la empresa con mayor “clientes satisfechos” (No olvide coimearlos).  Su compañia figurará entre las más importantes y seguramente en la lista Forbes de las 500 empresas más exitosas del mundo.

 

Alguna similitud co el modus operandi de EXPEDIA NO es casual sino el fruto de la experiencia de una víctima real de EXPEDIA ( http://www.victimsofexpedia.com/mycase.htm  ) . Otras “similitudes” con EXPEDIA son fruto de la imaginación del autor. De ninguna manera decimos que EXPEDIA esté usando TODOS estos trucos (tenemos evidencias de solo algunos). Cualquier similitud con alguna otra empresa de viaje online es solamente casual. El resto es solamente casualidad. Nada más que casualidad.

 

 

Dirty tricks from travel sites used to scam people. Mostly used by EXPEDIA.

Monday, February 25th, 2008

 Some “legitimate online travel agencies (OTAs)”, besides running their legitimate business, are running a scam.
I’ll explain the scam using as example: TRAVEL.SCAM (a ficticious OTA). For a real case read this: 
http://www.victimsofexpedia.com/mycase.htm
How does it work? The mechanism of the scam is complex, involving poor customer support, lies, ignoring customers complaints, use of “web based” e-mail system, use of “automated message”, “fine prints” and “term and conditions” and “separate terms and conditions”.
 
At a first glance there is nothing illegal but the way they use all that is to scam customers.
 
1)TRAVEL.SCAM will charge your credit card for whatever you book (hotel, flights, vacation package, trip insurance), then you are on your own. Is something happens, (canceled flights, loss of your ticket -even if they are responsible for the loss-) they don’t take responsibility. So, far this is legal. Where is the scam? In some cases, TRAVEL.SCAM will fail to provide the service you paid for but they will do anything to keep the money they charged in your credit card. They use a lot of tricks to do that:
 
2) Poor customer support: This is very typical. There are plenty of examples of customers that try to contact the customer support team but are put on hold for hours before talking to a real person. Once you are able to talk to someone, you have to give him/her a number (itinerary or booking number) and explain you case. They will tell you that they are going to solve your problem and they are going to contact you. Most of the time they never call you (lies) you will have to call again. Again you will have to spend time giving your number (itinerary or booking number) and explain you case.
 
3) Some OTA uses a “web based” e-mail system. This sounds great, once you are logged in your account you just need to “click” a button and a new window appears showing a box where you can write to TRAVEL.SCAM. It looks very friendly, you don’t need to type the e-mail address of the company, just write and submit your message. Where is the trick? You will not have a copy of the message you sent to them. Most of the time they will not answer you message (ignore customer) or will send you an “automated message” like this: ” Dear TRAVEL.SCAM customer We have forwarded your request to the appropriate department and you will receive a response from that department within 72 hours. If you have further questions, feel free to reply to this e-mail or contact TRAVEL.scam customer services at 1-800- WHO CARE -and reference case ID . You can also visit the TRAVEL.SCAM “Customer Support” page for more customer service information. Thank you for choosing TRAVEL.SCAM Sydney TRAVEL.SCAM Cuustomer Support Team Of course, most of the time nobody will take care of your case and you will have to call again and send new e-mails. Where is the trick? If you use a “web based” e-mail system to send a message to TRAVEL.SCAM they will later deny that. You will not have any proof that you were trying to contact them. Never use “web based” e-mail system.
 
4) Fine prints. This is typical, completely legal but abusive.
 
5) Terms and conditions. Again completely legal but abusive. Where is the trick? One of the most tricky point is something like this (called “governing law”) : “This agreement is governed by the laws of the State of Alaska , USA (for TRAVEL.SCAM). You hereby consent to the exclusive jurisdiction and venue of courts in Spring County, Alaska , USA, in all disputes arising out of or relating to the use of this Web site”. This means that if you want to dispute your case against TRAVEL.SCAM in a court room you have to do it in Alaska. If you live in NY it will be pretty expensive to do that. In most of the cases, you will decline and travel.SCAM will your money (in a tricky or fraudulent way).
All these tricks give online travel agencies the freedom to lie and scam people. They have the freedom to deny a service you paid for, they have the freedom to give you a room completely different from what you booked. They have the freedom to lose your ticket or not to arrange your trip. They will simply blame the hotel, the airline or someone else. They have to freedom to charge your credit card with fees. Believe me, they are using them. Even if you have proof that TRAVEL.SCAM failed to provide the service they will deny and try to keep your money unless you sue them in Alaska If you bought a “trip insurance” and you want to cancel your trip they will tell you that your insurance does not cover that. Even if they told you before by phone that it will. But you didn’t read the “fine prints” (more lies and “fine prints”. Even if you are right they will tell you the opposite. In this example, the TRAVEL.SCAM makes money by selling “trip insurances” that are useless because they will refuse to honor (even if you are right). Again, if you want to dispute in a court room be prepared to travel to Alaska (abusive “terms and conditions”). By using all these tricks they can charge “fees” for whatever they want, then is going to be difficult for you to recover the money they charged in your credit card. You will have to provide proof to your credit card company that it was TRAVEL.SCAM ’s fault and not yours to be reimbursed. In summary, TRAVEL.SCAM makes money in a legitimate way (as expected if you are lucky) and in a fraudulent way (by not providing the service you paid for) and by using all the tricks mentioned above to keep your money.
 

 

 

I’m not alone. Most of these people feel they were cheated by EXPEDIA in one way or another:
http://www.expedianews.com
 Be careful, you (or your friends and/or relatives) might be the next victim and/or lose thousand of dollars due to their unethical business practice.
 

 

 

 

 

 

 

 

 

 

 

 

 

 

EXPEDIA -旅行的受害者-欺骗-诈欺-飞行--顾客服务-成交-假期-目的地-代码- E-问题-问题
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Opfer von EXPEDIA - Spielraum - Betrug - scam - Flug - Karte - Kundendienst - Abkommen - Ferien - Bestimmungsort - Code - E-Karte - Problem - Ausgabe
 victimes d’EXPEDIA - voyage - fraude - scam - vol - billet - service à la clientèle - affaire - vacances - destination - code - E-billet - problème - question
θύματα EXPEDIA - ταξίδι - απάτη - απάτη - πτήση - εισιτήριο - εξυπηρέτηση πελατών - διαπραγμάτευση - διακοπές - προορισμός - κώδικας - ε-εισιτήριο - πρόβλημα - ζήτημα
vittime di EXPEDIA - corsa - frode - scam - volo - biglietto - servizio di cliente - affare - vacanza - destinazione - codice - E-biglietto - problema - edizione
EXPEDIA -旅行-の犠牲者欺瞞-詐欺-飛行-切符-カスタマーサービス-取り引き-休暇-行先-コード- E切符-問題-問題
EXPEDIA - 여행 - 피해자 사기 - 사기 - 비행 - - 소비자 봉사 - 거래 - 휴가 - 목적지 - 부호 - E - 문제 - 문제점
vítimas de EXPEDIA - curso - fraud - scam - vôo - bilhete - serviço de cliente - negócio - férias - destino - código - E-bilhete - problema - edição
жертвы EXPEDIA - перемещения - очковтирательство - scam - полет - билет - предоставления услуг покупателю - дело - каникула - назначение - Кодий - E-билет - проблема - вопрос
 víctimas de EXPEDIA - viaje - recorrido - fraude - scam - vuelo - boleto - servicio de cliente - reparto - vacaciones - destinación - código - E-boleto - problema - edición  - Expedia trato de estafarme 1254.95 U$D
offer av EXPEDIA - resa - bedrägerit - scam - flyg - etikettera - kundtjänst - avtal - semestern - destination - kodifierar - E-etikettera - problem - utfärdar
 

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www.triprewards.com www.cheaptickets.com www.internethotels.com  www.hotelhippo.com  All Inclusive: www.tntvacations.com/
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www.blue-hawaii.com/ Las Vegas: www.vegas.com www.mylasvegasrooms.com  www.i4vegas.com www.lasvegas.com http://www.lasvegasleisureguide.com/…ls/c-tbfr3.htm
www.lasvegasdirect.com www.vegashotelspecial.com www.accessvegas.com www.vegasview.com www.cheapovegas.com Caribbean/Mexico:
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www.travelizone.com/ www.mexicovacations.com/ Florida/Orlando:  www.2000orlando-florida.com/ http://www.orlandoinfo.com/
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www.hostelsclub.com www.hostelscentral.com www.hostelmania.com www.hostelaccommodation.com/www.hostels.com
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www.cruisecheap.com www.ecruises.com www.cheapcruises.com www.cruise.com www.discountcruises.com www.directlinecruises.com
www.gate1travel.com/cruises/ www.cruisedeals.com http://7blueseas.com/  Last-Minute Deals: http://airtravel.about.com/od/lastmi…nute_Deals.htm
www.lastminutetravel.com http://www.expedia.com/daily/deals/l…ls/default.asp http://last-minute.travelzoo.com/ www.11thhourvacations.com/
www.site59.com  Weekly Travel Deals: www.travelzoo.comh ttp://www.sidestep.com/deals/weekly/ www.travelfleamarket.com http://www.shermanstravel.com/top25/
http://www.washingtonpost.com/wp-srv…eals/index.htm  Unknown/Bidding For Travel www.priceline.com www.hotwire.com www.biddingfortravel.com
www.bidontravel.com www.skyauction.com  Hawaii:  www.hawaiiconnection.com http://travel-hawaii.com/ www.greathawaiivacations.com/ http://hawaiihotelsreservations.com/ http://hawaii.hotelclub.com/
www.blue-hawaii.com/ Las Vegas: www.vegas.com www.mylasvegasrooms.com  www.i4vegas.com www.lasvegas.com http://www.lasvegasleisureguide.com/…ls/c-tbfr3.htm
www.lasvegasdirect.com www.vegashotelspecial.com www.accessvegas.com www.vegasview.com www.cheapovegas.com Caribbean/Mexico:
www.cheapcaribbean.com www.changes.com www.stsvacations.com http://www.tropicaltravel.net/vacati…s/d/caribbean/ www.caribbeanvisitorcenter.com/
www.travelizone.com/ www.mexicovacations.com/ Florida/Orlando:  www.2000orlando-florida.com/ http://www.orlandoinfo.com/
http://orlando.hotelscorp.com/ www.floridahotels.dealsonhotels.com/ www.orlandoescape.com/ http://www.happydayskeywest.com/
http://www.floridavacationstore.com/ http://hotel-guides.us/florida/fl-hotels.html www.hotel-rates.com/us/florida/orlando/
www.mousesavers.com  Student/Hostel Travel: www.studentuniverse.com www.statravel.com www.ststravel.com www.smartertravel.com/student-travel/
http://studenttravel.about.com/ www.internationalstudent.com/travel/ www.flashbooking.com/index.do www.hostelworld.com www.hostelbookers.com
www.hostelsclub.com www.hostelscentral.com www.hostelmania.com www.hostelaccommodation.com/www.hostels.com
 

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Funny, hilarious travel jokes

Monday, February 25th, 2008

Making fun of EXPEDIA (after they tried to scam me 1254,54 U$D,   but failed. Read my case at http://www.victimsofexpedia.com/mycase.htm )                                                             
The old  EXPEDIA’s slogan: - Don’t just scam, scam right.     
The new EXPEDIA’s slogan: Scam with confidence
 
EXPEDIA’s customer support team jokes (funny phrases to make fun of customers)
- Thanks for contacting EXPEDIA
- Your comments are important to us
- Someone in the appropriate department is working on your case
- Your case has been forwarded to me for further research
- I understand that there were some issues with regards ………….
- I am researching all the documentation and the fax that was sent to my department
 - I will contact you directly after completing my investigation
 - If you have any further questions o