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Big Expedia Fun » 2008 » April

Archive for April, 2008

Another Complaint about EXPEDIA

Monday, April 28th, 2008

We booked round-trip air with Expedia involving 2 segments
each way. They called a couple of months later to say segment #3 would
have to be re-scheduled as airline had “cancelled” flight. Expedia
agent
put me on hold & never came back. When I called back I found out
the
rep had cancelled all our flights… totally gone! In the next 11
hours
(yes, I was on hold or on the line with multiple Expedia reps for 11
hours straight) it got “fixed”, then “unfixed” several times. It was a
nightmare! For my trouble they ‘gave’ me a coupon of $100 towards a
3-night hotel stay that expired in 30 days. We would have had to use
it
during the time our trip was already planned and booked. Worthless!
  We
continued to get conflicting emails from them saying our flight were
cancelled and not cancelled. At one point they had us on two different
simultaneous flights. This went on for weeks!We were afraid the whole
trip
that we would get to the gate only to have them say we didn’t have !
a reservation I wrote them an email about the problem and said I
doubted I would ever hear from them about it…and I was right!! They
must
be doing so well that they could care less about their customers. Take
your $$ somewhere else, not to Expedia!
 

Submitted to www.victimsofexpedia.com  

Expedia Charged a Booking Fee But Failed to Have Airline Tickets Issued

Monday, April 28th, 2008

  This is the horrible ONGOING  story of: Jacqueline  ( as usual XXXX = data containing personal information from Jacqueline, ZZZZZZ=personal (probably fake names form EXPEDIA’s representative)

Date: Sun, 27 Apr 2008 16:52:17 -0400
From: “Jacqueline” <**********@verizon.net>  
Subject: Expedia Charged a Booking Fee But Failed to Have Airline Tickets Issued. Refused to Absorb Penalties for Correcting Their Mistake.
To: webmaster@victimsofexpedia.com

 

Made airline reservations through Expedia using a prior credit. Expedia charged a rebooking fee through VISA but failed to have tickets issued. When the airline cancelled the reservation four months later due to Expedia’s failure to pay, Expedia charged me the walkup fee. Attempts to straighten out the mess by e-mail and phone were infuriating. Customer service is not their modus oparandi. It appears that even though they had our money, they did not use it to pay for the ticket. This leaves me to believe that either they have a cash flow problem or someone has his hand in the cookie jar.
Read other cases at: http://www.victimsofexpedia.com/othervictims.htm
or http://www.expedianews.com

Indiana Jones Adventures with EXPEDIA

Saturday, April 26th, 2008

 

Buy online a flight ticket (Not necessary to an exotic place)

Find out that your EXPEDIA never book your flight

Spend hours in the phone trying to fix the problem EXPEDIA generated.

Buy another ticket to your destination using a “real travel agent”. (At this point you are afraid that other online travel sites like Orbitz, Priceline or Travelocity will do the same and you prefer to go to a real office, and arrange your flight)

Trying to have your money back (The money EXPEDIA charged in your credit card for the flight they never arranged)

Keep asking EXPEDIA to reimburse your money by pone and receive anything else but lies.

Talk to different EXPEDIA representatives in Philippines

Realize that EXPEDIA is trying to scam you.

Create a website to alert people about the EXPEDIA scam (http://www.victimsofexpedia.com)

Find out that EXPEDIA was cheating people  (read a lot of complaint about EXPEDIA here: http://www.expedianews.com dating back from 2001)

Find out that a nazi sympathizer claims he is working for EXPEDIA and make fun of a customer that apparently  was cheated by EXPEDIA (Don’t miss this episode of the adventure, watch the picture of a guy digitally put a picture of his head on the body of a Nazi officer who’s with Adolph Hitler: http://defineyourworld.wordpress.com/2007/09/18/expedias-finest-in-action/ )

Receive insults from someone working apparently for People Support International (A company that promote themselves as   service provider to EXPEDIA in Philippines) (I’ll put the whole story soon since I asked EXPEDIA and People Support International to confirm or deny that that guy work for them . No response so far)

Make jokes about your scammer (read these JOKES, very funny)

This adventure is not over. Come back soon for more exciting news about the kind of “Indiana Jones” adventures you can have with EXPEDIA. If you are looking for this kind of adventures. GO ahead book with EXPEDIA and have this fun

The only thing that bothers me is that George Lucas agreed to make business with a scamer. I love his movies but this was a cheap , cheap, deal that Mr. Lucas didn’t need it.

Indiana Jones Adventures with EXPEDIA

Saturday, April 26th, 2008

 

Buy online a flight ticket (Not necessary to an exotic place)

 

Find out that your EXPEDIA never book your flight

 

Spend hours in the phone trying to fix the problem EXPEDIA generated.

 

Buy another ticket to your destination using a “real travel agent”. (At this point you are afraid that other online travel sites like Orbitz, Priceline or Travelocity will do the same and you prefer to go to a real office, and arrange your flight)

 

Trying to have your money back (The money EXPEDIA charged in your credit card for the flight they never arranged)

 

Keep asking EXPEDIA to reimburse your money by pone and receive anything else but lies.

 

Talk to different EXPEDIA representatives in Philippines

 

Realize that EXPEDIA is trying to scam you.

 

Create a website to alert people about the EXPEDIA scam (http://www.victimsofexpedia.com)

 

Find out that EXPEDIA was cheating people  (read a lot of complaint about EXPEDIA here: http://www.expedianews.com dating back from 2001)

 

Find out that a nazi sympathizer claims he is working for EXPEDIA and make fun of a customer that apparently  was cheated by EXPEDIA (Don’t miss this episode of the adventure, watch the picture of a guy digitally put a picture of his head on the body of a Nazi officer who’s with Adolph Hitler: http://defineyourworld.wordpress.com/2007/09/18/expedias-finest-in-action/ )

 

 

Receive insults from someone working apparently for People Support International (A company that promote themselves as   service provider to EXPEDIA in Philippines) (I’ll put the whole story soon since I asked EXPEDIA and People Support International to confirm or deny that that guy work for them . No response so far)

 

Make jokes about your scammer (read this JOKES, very funny)

 

This adventure is not over. Come back soon for more exciting news about the kid of “Indiana Jones” adventures you can have with EXPEDIA. If you are looking for this kind of adventures. GO ahead book with EXPEDIA and have this fun

The only thing that bothers me is that George Lucas agreed to make business with a scamer. I love his movies but this was a cheap , cheap, deal that Mr. Lucas didn’t need it.

 

 

 

 

 

 

 

What is the percentage of EXPEDIA’s income that comes through scam?

Friday, April 25th, 2008

 EMOB: the most successful and dangerous travel scam
EMOB = EXPEDIA Model Of Business (Electronic MOB)
 If you buy a ticket for 1,249.95 U$D EXPEDIA will charge you a 5 U$D fee and it will appear a total 1,254.95 U$D transaction in your credit card.
What if EXPEDIA fail to provide the service? What if EXPEDIA never arrange your trip?
Who keeps that money? Do you think that the airline see that money? Do you think EXPEDIA cheats people to make the airlines richer? 
If the airline never sees that money then EXPEDIA can make a fortune by simply selling something (tickets, rooms). Then, they just need to find an excuse (or even lie or cheat you) to not provide the service and keep your money. Read about the dirty tricks EXPEDIA can use to do that. IN FACT,  EXPEDIA used many of them when they tried to scam me. (Read my case ).
In my case the conclusion is pretty simple:
EXPEDIA failed to arrange my trip, then EXPEDIA lied to me = EXPEDIA tried to scam me. Thus, EXPEDIA is a scammer and EMOB (EXPEDIA model of business) had become the most successful scam for these reasons:
-          People believe EXPEDIA is a honest company (until they are scammed)
-          By running alongside a legitimate business, EXPEDIA can scam other customers and make millions by cheating and scamming people.
-          The media is reluctant to publish complaints about EXPEDIA probably because they are afraid to lose the money they make by advertising them (EXPEDIA spend ~ 170 M U$D in advertising).
-          EXPEDIA has “friends” that help them to delete negative aspects about them in the internet (read about the “Wikipedia affair”: http://www.victimsofexpedia.com/wiki.htm )
No matter what EXPEDIA says, it was an attempt to scam me. The funny thing is that EXPEDIA failed miserably. They went the extra mile to try to scam me 1,254.95 U$D but thanks to my credit card I could recover all that money. Technically speaking, I was scammed for 6-7 months because EXPEDIA kept my money (with no other intention but to scam me) for that time until my credit card forced them to reimburse it. Other customers might not be lucky as I was.
Just do a simple math: 1,254.96 U$D per customer scammed is a very profitable business. They can make million scamming thousand of people like they tried with me. Even if the money EXPEDIA makes by scamming people is a small percentage compared to their legitimate business is very significant.
I’m not alone. Most of these people feel they were cheated by EXPEDIA in one way or another:
http://www.expedianews.com
 Be careful, you (or your friends and/or relatives) might be the next victim and/or lose thousand of dollars due to their unethical business practice.
 

 

Scammed online? What to do?

Thursday, April 24th, 2008

It is simple, start a victimsofexpedia-like reaction:
 

Is my blogging interfering with your scamming?
 

The “victimsofexpedia  reaction” or  “victimsofexpedia  effect” is a massive response to alert customers about how bad a company is and to show how this company lies, cheats or do anything unethical or even fraudulent to keep money from customers. The idea is to use the wide resources the internet provides to talk/discuss about travel. This idea represents a new step to prevent damage to customers. First at all: don’t do anything illegal or unethical, don’t use bad words, don’t promote violence or hate. Simply tell the truth to as many people as you can.
In my particular case, my story (A horrible experience using EXPEDIA) is being posted in many different travel forums, blogs, general complain sites that allow to post comments, answers, or anything to alert potential victims. It was submitted to different media (but the media don’t care since they are afraid to lose the money they make by advertising).

This concept was created by an unsatisfied customer (me, A.K.A. John Doe, Doe3001) after EXPEDIA:

 - Lied to me many times - and tried to steal money (1,254.95 U$D) from my credit card for an airline ticket that EXPEDIA failed to deliver.

The idea is to alert (by sharing my case all over the internet) as many people as possible about how EXPEDIA can ruin your trip or vacation, and more important to alert people that 1) EXPEDIA will probably do nothing to solve problems (even if it was generated by EXPEDIA), 2) EXPEDIA will try to keep the money from customers no matter what,  3) EXPEDIA will probably not reimburse a penny for all the problems generated by them.
Sites where I already posted/sent my story/link to my  site :
Travel forums:
TripAdvisor - flyertalk - tripso - familytravelboards - frommers - travel-information.org - fodors - lonelyplanet - travellerspoint - independenttraveler - travelblog.org - letsgo - ThisIsTravel -
General Complaint sites:
my3cents - planetfeedback - clarkhoward - Elliot - ripoffreport  (EXPEDIA is listed here in the top rip off links – a well deserved merit-) – scam.com -
General Review sites:        
e-opinions - mouthshut - rateitall
Run your own website(s):
If you have time, money and skills, you can run a website (or more) and a blog. This is very effective,
1) www.victimsofexpedia.com is becoming very popular: 
-          Thousands of travelers have been already alerted and they have now a chance to avoid being scammed by EXPEDIA.
-          People all over the world now know how EXPEDIA tried to scam me : see the map showing the location of the visitors: http://www2.clustrmaps.com/counter/maps.php?url=http://www.victimsofexpedia.com
2) www.expedianews.com (read here daily complaints about EXPEDIA) is a new site but the number of visitors is increasing. EXPEDIA is great. They give us a chance to post a complaint almost every day. If you consider that only a small percentage of people complain, you can realize there thousand more being cheated.
 Since I’m only telling the truth, I believe EXPEDIA cannot do anything (at least legally) to stop me. If I suddenly appear at the bottom of the sea ……….
They cannot sue me for libel and slander. Besides, I’m helping people to avoid being scammed.
If you like the idea, send this post to your friends and relatives. They will appreciate this information before they book anything from EXPEDIA.

scammer of the year

Wednesday, April 23rd, 2008

I would like to award EXPEDIA the title “#1 scammer of the year”

Their model of business (scam by running a legitimate company) is the most succesful scam in history.

How did they become so succesful?

- Did they buy the media (with few exception, none of the main newspapers report histories of people scammed by EXPEDIA).

- Is EXPEDIA bribing polititians (The authorities are doing nothing to stop them)

- Is EXPEDIA paying bloggers to saturate the internet with “good experiences” using them?

- Is EXPEDIA controlling internet traffic to avoid people to read real experiences from travelers that were scammed by EXPEDIA?

or a combination of all these tactics?

 

Have you ever consider you might be supporting a scam?

Wednesday, April 23rd, 2008

 

And supporting unethical business practice?

Of  course,  unwillingly

Did you know that booking through EXPEDIA.COM is supporting a scam. It is like supporting a Nigerian scammer or o any other scam scheme.

My case proves EXPEDIA is a scammer (http://www.victimsofexpedia.com/mycase.htm ) . Hundreds (maybe thousands) of other customer feel they were cheated by EXPEDIA in one way or another (http://www.expedianews.com ) .

Besides, EXPEDIA does what a scammer would do when they are unmasked: cowardly hide. Instead of straights thing up, EXPEDIA  choose to hide and continue their unethical business practice.

Now, you now, booking through EXPEDIA is supporting a scammer and supporting unethical business practices.

In some way, EXPEDIA (and other businesses) are changing the standards of America honesty. Now, it seems OK to cheat customers. People even defend EXPEDIA. I often hear “you are one case in one million”, “EXPEDIA is used by thousand of travelers with no problems” . This means that it is OK to scam one customer if you don’t scam 999999.

With that in mind, in the future it will be OK to kill someone. The defense argument will be “He/She didn’t kill 999.999 other innocent victims”.

Just some thoughts.

How to stop spam

Tuesday, April 22nd, 2008

Report them in ” www.victimsofexpedia.com  ” (you can post who is trying to scam you, who is spamminng you  in the FORUM
 It is amazing, few days after I posted in the internet all these spams and attempt to scam me in www.victimsofexpedia.com/OS/otherscams.html (a website to alert people about the EXPEDIA scam and other scams in general) . The number of spams/scams e-mails I’m receiving dropped significantly. 

I didn’t receive a Victoria’s Secret gift Card  today !! I love  VS, but for my girlfriend. I’m sad that scammer are using them as bait and a significant number of ladies will fall for that biat and switch scam.

Anyway, these mean that exposing spammers/scammers in the internet works. Good reason to alert people about EXPEDIA since they are the top scammers.

 

See examples of spam/scams emails:

 

 

 

 

411taxrelief.html

EntertainmentRoomSweepstakes.html

TaxDebt.html

TaxDebtRelief.html

USDAprimebeef.html

bahamas.html

bankofamerica.html

becomeatravelagent.html

businesscards.html

cancun.html

cantpaytheirs.html

circuitcity.html

citibank.html

collegecredit.html

compaq.html

costaricadevelopment.html

ebay.html

eharmony.html

federalgrants.html

filminglocation.html

freeairtickets.html

freeappleibook.html

freemacbookair.html

gascard.html

google.html

hanes.html

hbbc.html

hitachi.html

homejobs.html

irsadvisors.html

jobpositionconfirmation.html

kids.html

localposition.html

lottery01.html

lottery02.html

lottery03.html

lowes.html

macbook.html

macdonaldsnadburgerking.html

macys.html

nigerian01.htm

nigerian01.html

nigerian02.html

oldnavy.html

olympus.html

otherscams.htm

otherscams.html

processrebate.html

profitfromhome.html

shippmentnotification.html

sony.html

southwest.html

starbucks.html

travelandgetpaid.html

unclaimedparcel.html

usaprizes.html

victoriassecret.html

viewonline.html

workingathome.html

 

People that defend EXPEDIA

Tuesday, April 22nd, 2008

I received this message today (I put some comments in red): 

Name = Whinypants
URL = man-blog.com (Is your profile there?)
Visit = YES
Comments = Oh God you’re such a whinypants. I love how you exaggerated
 each and every detail. I wonder how your relationship is with your
 wife? OH Im sorry you’re most probably a FAG. A WHINY fag. Send me your
 address (ARE YOU LOOKING FOR A BOYFRIEND?)and I’ll send you the a check amounting to the cash you’re soooo  much whining about, you hobo.
 

THIS GUY is from Philippines , probably working for a company that received a award, “The award was based on successfully penetrating the BPO market by providing high quality third-party services to respected multinational brands, high client satisfaction, quality of
management, revenue and employee growth, and contributing to the promotion of the Philippines as a center of excellence in outsourcing

Pretty nice eh? THESE ARE THE KIND OF PEOPLE THAT DEFEND expedia. I’m not sure, but if I digg enough I would enventually find that this company works for EXPEDIA