Dell Inc. deceived customers in a massive “bait and switch” judge says.
“….Dell Inc. deceived customers in a massive “bait and switch” scheme to increase sales of its computer and electronic products, a New York state judge ruled Tuesday….”
Read the full article from CNN : http://www.cnn.com/2008/US/05/27/dell.lawsuit/index.html
“….The lawsuit also accused Dell of depriving customers of technical support that they were entitled to, in some instances, by pressuring them into performing repairs on their own or subjecting them to long wait times on the phone…”
These tactics were used by EXPEDIA when they tried to scam me: http://www.victimsofexpedia.com/mycase.htm