EXPEDIA has become the laughing stock in the travel industry
But don’t laugh they are making billions cheating new and unaware travelers. They tried to scam me (1254.59 U$D) but failed…
I made fun of themon April fool’s day: I didn’t receive any letter of apology (of course not a check either). It is against EXPEDIA’s policy to take responsibility of their mistakes. They can still make billions cheating other customers (your family or friends might be the next victims)
What was funny is that I’m not the only one making fun (read some jokes here) of EXPEDIA. Another blogger made a joke about EXPEDIA buying a travel rant site (read the article in USA today)
I can guess that EXPEDIA’s competitors are smiling and celebrating that EXPEDIA has become the laughing stock of the travel industry (thanks to its poor customer support team). Did I ever mention that www.victimsofexpedia.com only exists because EXPEDIA’s customer support team lied and tried really hard to scam me?
Another reason for EXPEDIA’s competitors and travel agents to celebrate is that EXPEDIA’s ranking in Alexa is falling. This only means that less people might be cheated by expedia. In addtion the Alexa’s rank for victimsofexpedia is improving (= more people being alerted about how EXPEDIA tried to scam me). Do you wonder why EXPEDIA never did anything to deny my case? Is EXPEDIA looking for a silly EXCUSE to have a case against me (since they cannot deny the truth).
I still find amazing that people try to defend EXPEDIA and attack my site or insult me (claiming that they have nothing to do with EXPEDIA).
If you still have doubts about my case, ask EXPEDIA by yourself. Simply copy and paste the following letter and send to : travel@customercare.expedia.com and/or travel@expedia.com (I doubt EXPEDIA will ever answer you (they only want your money), if they do, please let me know their answer).
Dear EXPEDIA customer support team
I would appreciate if you can give me your version about the “victimsofexpedia.com” affaire. Apparently there is a guy who created that site (http://www.victimsofexpedia.com) and claims that EXPEDIA tried to scam him.
He claims that EXPEDIA failed to deliver an airline ticket (twice) and later, instead of fixing the problem (originated by EXPEDIA) you ignored several messages from him and from KLM to arrange his trip.
He also claims that EXPEDIA, repeatedly lied to him and tried to scam him by reimbursing only 800 U$D when actually EXPEDIA charged his credit card for 1,254.95 U$D.
According to him, he could recover the full amount of his money after 6-7 month only after he provided to his credit card company proof of your lies and attempt to scam him.
Since I don’t know his name, I’m providing his Case ID: [REQ:21826350]. I’m sure you have all the details about his case.
Since it is difficult to believe that a legitimate company like EXPEDIA would do such horrible things to a customer I would also like to know why EXPEDIA does not sue him for libel and slander.
Sincerely Yours truly,
